Follow-Up Reminder
Outreach fires before the cancellation date, while there is still something to offer.
Gyms & Fitness
Cut cancellations. Win back lost members.
Members rarely announce that they are leaving. They just stop showing up, and the cancellation arrives later as a formality.
What usually goes wrong
- Members quit without ever saying why
- No structured check-in or re-engagement before they go
- Billing cycles managed by hand
- Churn quietly cancelling out new sign-ups
What we'd build
Pipeline Dashboard
Member status at a glance — active, at risk, lapsed.
Gmail Activity Logger
Every member conversation in one place instead of one person's inbox.
What you'd actually get back
Reaching members before the cancellation date rather than after is among the most established retention levers there is. We measure your actual churn rate before and after, so you know exactly what you kept.
In our own business, this system recovered 2–3 deals a month that would have been lost, and reclaimed 8–12 hours a week of admin time. That's our own operation — not a client average, because we won't quote one we don't have.
Other workflows we've mapped
Start with the free workflow audit
Fifteen minutes. We map what you run now, show you where the time goes, and tell you what we'd measure. You keep the map either way.