Projects
Case Studies
A look at the systems, automation, and web properties we've built — for clients and as our own products — with the same operational discipline behind every QNS engagement.
In-house product
Misty AI Assistant
In ProductionAn AI assistant for email and voice, built around a draft safeguard that puts a human decision in front of everything it sends.
Misty is QNS AI's own assistant for the daily grind of email and voice communication: it prepares responses and actions, then hands them back for a decision.
The defining build decision was the draft safeguard. It runs at all times — nothing Misty produces goes out without your review — which is what makes an always-on assistant safe to point at a real inbox and a real voice channel.
Misty is in production and in active use. Signup, payment, and onboarding all happen in the separate Misty application; this case study covers the build, not the offering.
What We Delivered
- Product design and build
- Email and voice channel handling
- Always-on draft safeguard before anything sends
- Production deployment and ongoing operation
Misty runs in production today with a human decision in front of every send — an assistant that is useful day to day without ever being able to act unreviewed.
In-house product
Warehouse Compliance Platform
PrototypeA prototype platform for tracking compliance and certification status across warehouse operations, with the specification and roadmap for production already written.
QNS built the Warehouse Compliance Platform as a prototype: a single place to track compliance status and certification status across warehouse operations.
It is a prototype, not a shipped product — and a complete specification and roadmap already exist alongside it, mapping the path from where it is now to a production-ready system.
What We Delivered
- Prototype design and build
- Compliance status tracking
- Certification tracking
- Full specification and production roadmap
The prototype establishes the tracking model, and the specification and roadmap written alongside it mean the next step is a build rather than a discovery exercise.
Automation build
Referral-Driven Lead Engine
DeliveredA referral and registration flow built as automation, so new sign-ups arrive and move without anyone re-keying them.
QNS built a referral-driven lead engine on Make, wiring referral and registration intake into a single automated flow rather than a manual handoff between tools.
Keeping that logic in one scenario means the flow can be extended as the referral program changes, without rebuilding the intake each time.
What We Delivered
- Referral and registration intake
- Make scenario build
- Automated routing of new registrations
Registrations and referrals are handled by the automation rather than by hand, and the flow lives in one place that can grow with the program.
B2B infrastructure services
Website + Lead Intake for a B2B Infrastructure Firm
DeliveredA clean, modern website with lead intake for a B2B infrastructure services provider — a professional web presence plus a working path for prospective customers to get in touch.
QNS designed and built a website, with lead intake, for a firm in B2B infrastructure services.
The site uses a two-page structure: a home page that combines the About and Industries material behind scroll-based navigation, and a dedicated services page covering the company's core offerings — both mobile and tablet responsive.
The design follows the client's existing brand materials rather than introducing a new look, so the site sits alongside everything else the company already puts in front of its customers.
What We Delivered
- Website design and build
- Scroll-based single-page navigation
- Mobile and tablet responsive layout
- Brand-aligned design using the client's existing materials
- Lead intake
The client gained a professional, easy-to-maintain web presence and a direct path for prospective customers to reach them.
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