Case Studies

Misty is QNS AI's own assistant for the daily grind of email and voice communication: it reads and classifies incoming mail, drafts replies in the owner's voice, captures tasks into a live tracker, manages the calendar, and sends a formatted morning briefing.

The defining build decision was the draft safeguard. It runs at all times — nothing Misty produces goes out without your review — which is what makes an always-on assistant safe to point at a real inbox and a real voice channel.

Misty is in production and in active use. Signup, payment, and onboarding all happen in the separate Misty application; this case study covers the build, not the offering.

In warehouse and logistics operations, certifications, training records, and licenses expire quietly. Nobody notices until an audit finds the gap, and by then it is a failed audit and an open liability.

QNS built the Warehouse Compliance Platform to close that gap: a single place that tracks every credential across the workforce, flags upcoming expirations before they lapse, assigns clear manager accountability for each one, and produces audit-ready reports on demand rather than as a scramble.

It is a prototype, not a shipped product — and a complete specification and roadmap already exist alongside it, mapping the path from where it is now to a production-ready system.

Selling through third-party marketplaces means the platform owns the customer. Every sale lived inside the marketplace, so there was no owned customer list, no direct channel, and no low-cost way to generate new leads.

QNS built a product-registration engine to change that. A QR code on the packaging opens a registration page; the automation issues each registrant a unique referral code, tracks a points and rewards ledger, runs reactivation campaigns to past buyers, and feeds a simple KPI dashboard so the program's health is visible at a glance.

The result is a first-party customer list built outside marketplace restrictions, and a mechanism that turns satisfied buyers into a referral salesforce.

Program design targets — these are the numbers the system was designed to hit, not measured results: 30–40% of new buyers registering, and 5–8% going on to generate a referral.

QNS designed and built a website, with lead intake, for a firm in B2B infrastructure services.

The site uses a two-page structure: a home page that combines the About and Industries material behind scroll-based navigation, and a dedicated services page covering the company's core offerings — both mobile and tablet responsive.

The design follows the client's existing brand materials rather than introducing a new look, so the site sits alongside everything else the company already puts in front of its customers.

Recruiting volunteers meant paper sign-up sheets and scattered lists. Nobody could answer the only question that mattered on the day: how many hands do we actually have for this?

QNS built a pipeline from flyer to fully-staffed event. A QR code opens a 90-second sign-up form, and every response flows automatically into a live coordination hub: a dashboard with counts by task area and an availability grid filterable by grade, teacher, day, time, and clearance status; a contacts list with one-click pre-filled email; and printable call sheets for anyone working from paper.

Two details do the real work. Roll-up logic counts the "I'll help with anything" volunteers under every task area, so totals reflect true available hands rather than undercounting the most flexible people. And district-clearance status is tracked per volunteer, so the people who can actually be scheduled are obvious at a glance.

The whole system runs on Google Forms, Sheets, and Apps Script — tools the organization already had — so it carries no software cost, and it was handed off with a one-page guide any board member can follow.